Live support available Monday -Friday 8-5 CST


Q: When will my order ship?
A: Your envelopes will be printed and shipped within 3-5 business days of the approved artwork.

Q: Do you ship to Canada (other countries outside the US)?
A: Not at this time.

Q: Do you offer an addressing service?
A: Yes we can for an additional charge please contact us for more information.

Q: How do I apply my coupon or promo code?
A: At checkout there’s a box labeled “Order Summary” that contains a field titled “Enter Promo Code”. Read More

Q: How do I edit my password / username?
A: When logged in, click the “My account” button on the top of the page then go to “Profile Settings”. On the profile tab you can edit your username. On the password tab you can edit your password. Read More

Q: What are your business hours?
A: Our business hours are 8am - 5pm CST Monday - Friday. If you need to reach us outside those hours please feel free to either call, email or send a chat request and someone from our office will be in touch ASAP.

Q: Can I pick up my order and bypass shipping charges?
A: Yes contact our customer service dept to make arrangements.

Q: What is your print error ratio?
A: 97.76% Accuracy

Q: What are the US Postal requirements for mailing?
A: Postal requirements change frequently so the best way to stay current on USPS standards is to visit their website and get the information straight from the source. Please follow this link to get started:

Q: Are there extra fees for heavy ink coverage?
A: No there is not but keep in mind it may change the postage rate for you overall piece.

Q:  Do you offer rush services?
A: Speak with our live Chat Help and let’s see what we can do!

Q: Can I add a barcode, put a stamp here or my permit # on the envelopes?
A: Yes, make sure to include it in your design.